Financial Direction (Northumberland) Ltd are directly authorised by The Financial Conduct Authority (FCA). Our unique FCA number is 414391. The following is a link to the FCA website;
We, like you, hope nothing unexpected happens with your investments, therefore we take a lot of precautions to ensure that the companies and products we recommend are robust and will remain strong going forward. However via the Financial Services Compensation Scheme, to which we contribute on an annual basis, the majority of our clients enjoy an added layer of protection. Details of this can be found on the FSCS website here;
Financial Services Compensation Scheme
A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.
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